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Saint Paul College A Community & Technical College

​​Academic Support Centers Guidelines and Policies

Academic Support Centers exists to support student learning and academic success, and the following guidelines and policies help us do so.

Student Responsibilities

Tutoring services are reserved for Saint Paul College students. Each student is expected to:

  • Follow the Saint Paul College Code of Student Conduct at all times.
  • Do as much of the assignment as you can before meeting with a tutor.
  • Leave enough time to learn. Make tutoring appointments for when you will have enough time to use and work with the information discovered during a tutoring session.
  • Attend scheduled appointments, or communicate with the tutor if you’re no longer able to attend. (See the Cancellations and Missed Appointments section below.)
  • Arrive to in-person and online tutoring sessions prepared to meet with the tutor. When possible, share your assignment instructions, textbook, specific questions, and/or the work you have done on the assignment with the tutor before the beginning of the session.
  • Do not smoke, drink alcohol, or use any illegal substance during tutoring sessions.
  • Tutoring does not take the place of instructors’ lessons. The tutors are here to answer specific questions you may have after you take part in instructors’ lessons and after you’ve attempted assignments. If you miss a lesson, you must contact your instructor to receive any missed work and instruction.

For online tutoring sessions, students have these additional responsibilities:

  • Avoid eating, leaving the room, and having conversations with other people during the tutoring session.
  • If possible, be in a private space during the tutoring session.
  • Do not drive during your tutoring session.
Tutor Responsibilities

Saint Paul College fellows and peer tutors:

  • Will not check your homework or proofread your writing, but will discuss patterns of errors and how you can improve your work on your own.
  • Will do our best to help you understand your assignment and key concepts, and improve your study skills.
  • Will show you ways to learn the material on your own. This will help you to improve your work when studying independently.
  • Will share appropriate resources, such as websites or handouts, that can help you continue to improve your skills.
  • Cannot help with online tests and quizzes.
Tutoring Amounts

Individual tutoring (online and in-person) is limited to a maximum of 60 minutes per student, per subject, per day, and 180 minutes (3 hours) per week. Students are expected to work independently between sessions and make progress on their assignment before working again with a tutor. This limit does not apply to group study sessions a tutor may host; you are welcome to join those in addition to individual tutoring sessions.

While we do our best to meet students’ needs, Academic Support Centers cannot guarantee tutoring to all students. Tutoring is available on a first-come, first-serve basis.

Cancellations and Missed Appointments

Because of the limited appointments available, students are expected to attend and participate in their scheduled tutoring appointments.

If you can no longer keep a previously scheduled tutoring appointment, please cancel or reschedule at least 30 minutes before your scheduled appointment time. This opens the appointment to another student. Cancel or reschedule your appointment by using the “Change your appointment” link at the bottom of the confirmation email you receive after scheduling. You may also email your tutor directly, call 651.403.4466, or email tutoring@saintpaul.edu.

If you miss your scheduled appointment, it is considered a “no-show.” After three no-shows, you will not be able to schedule a tutoring appointment for one week. We do our best to communicate with students about missed appointments.

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