Communication with customers
Social Media provides 2-way communication between organizations and their customers. Organizations need staff to monitor and serve customers through this medium, and the need will continue to grow.
Create engaging content
Marketing includes creating useful content and information for customers. The most engaging type of content on social media is short-form videos. Students will learn how to create great content that strengthens relationships with customers.
Customers Needed
Learn how to use social media to attract new customers from small to large businesses.